Privacy
Privacy notice
Updated:
Draft — pending legal review before publication.
1. Who we are
Frontier Technology Co., Ltd. ("we"), 4F, No. 2, Fuxing 4th Rd., Qianzhen Dist., Kaohsiung City, Taiwan. Phone +886-7-338-5933, email support@frontierteches.com.
2. Why we collect your data
We collect personal data through the enquiry form on this website in order to:
- respond to your enquiry and arrange a product demonstration;
- manage our relationship with you as a prospective or existing customer;
- produce de-identified, aggregate statistics (for example, how visitors found us).
3. What we collect
- Identification data: name, email address, phone number
- Professional data: company name, job title
- Anything you write in the free-text field
4. How long, where, by whom and how
- Period: until the purpose is fulfilled, and no longer than three years after our last contact with you — or earlier on request (see section 6).
- Location: Taiwan, and the locations of the data centres used by our cloud service providers (see section 7).
- Recipients: Frontier Technology only. We do not sell, rent or share your data with third parties for marketing, except where required by law.
- Use: contacting you by email, phone or meeting; records are stored electronically.
5. If you choose not to provide data
Providing data is voluntary. Without the required fields (name, company, email) we will not be able to respond to your enquiry.
6. Your rights
Under Article 3 of Taiwan's Personal Data Protection Act you may ask us to do the following. Write to support@frontierteches.com:
- let you inquire about or review your data
- provide a copy
- supplement or correct it
- stop collecting, processing or using it
- delete it
7. Technical data on this website
This is a static website. It uses no advertising or third-party tracking cookies and loads no third-party fonts or analytics.
The site is hosted by a cloud provider, which may log access information (such as IP address, browser type and time of access) for operations and security. We do not use these logs to identify individuals.
Enquiries submitted through the form are forwarded by email to our company inbox by a server-side function; the website itself does not store them. If you write to us by email instead, your message travels through the email service you use.
8. Security
Frontier Technology is certified to ISO/IEC 27001:2022 and protects the personal data it collects under that management system.
9. Changes
We will publish any change on this page and update the date at the top.
Questions about this notice: support@frontierteches.com